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Principal Civil Service Pension Scheme (PO-15897)

Complainant: Mr I
Complaint Topic: Transfers: general
Ref: PO-15897
Outcome: Not upheld
Respondent: MyCSP
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

I do not uphold Mr I’s complaint and no further action is required by MyCSP.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr I has complained that MyCSP has refused to issue him with a cash equivalent transfer value (CETV) to enable him to transfer his PCSPS benefits into a SIPP.

View determination

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