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Complainant: Mr S
Complaint Topic: Administration
Ref: PO-17893
Outcome: Not upheld
Respondent: AJ Bell Management Limited
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

I do not uphold Mr S’s complaint, and no further action is required by AJ Bell.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr S’s complaint against AJ Bell is about its poor service, negligence, maladministration and misconduct.

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