Skip to main content
Complainant: Dr O
Complaint Topic: Membership
Ref: PO-7554
Outcome: Upheld
Respondent: 1. NHS Business Services Authority (NHS BSA)
2. Nottingham University Hospitals NHS Trust (the Trust)
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

Dr O’s complaint is upheld and to put matters right NHS BSA should establish any loss she may have suffered had she contributed to a stakeholder plan rather than the Scheme. The Trust is not required to do anything further.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Dr O has complained that she should not have been allowed to re-join the Scheme as she was ineligible.

She says that had she been prevented from joining the Scheme she would have made alternative pension arrangements.

View determination

Download

Related decisions