NHS Pension Scheme (PO-14713)

Ombudsman’s Determination

Outcome

I do not uphold Mr Y’s complaint and no further action is required by NHSBSA.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr Y has complained that NHSBSA are not willing to allow him to transfer the contributions he made into the Scheme to a private pension arrangement with Prudential. He says that if a transfer to a scheme offering flexible access is not allowed he will have lost out on the employer’s contributions made on his behalf while in the Scheme.