NHS Pension Scheme (PO-13368)
Ombudsman’s Determination
Outcome
I do not uphold Mrs N’s complaint and no further action is required by the employer.
My reasons for reaching this decision are explained in more detail below.
Complaint summary
Mrs N’s complaint is that her late husband’s employer should have notified NHSPS that a commuted ill health pension was due rather than a death in service lump sum.
View determination
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