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Teachers’ Pension Scheme (PO-13110)

Complainant: Miss U
Complaint Topic: Membership
Ref: PO-13110
Outcome: Not upheld
Respondent: 1. Royal Borough of Greenwich (the Council),
2. Teachers' Pensions (TP)
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

I do not uphold Miss U’s complaint and no further action is required by the Council or TP.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Miss U complains that TP has not accurately recorded all of her pensionable employment. She says that she should have around 16 years of pensionable service in the TPS.  Miss U also complains that the Council has hindered her ability to prove her pension entitlement by destroying her service record.

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