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Complainant: Mrs T
Complaint Topic: Membership
Ref: PO-10752
Outcome: Not upheld
Respondent: NHS Business Services Authority
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

I do not uphold Mrs T’s complaint and no further action is required by NHSBSA.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mrs T’s complaint against NHSBSA is that they do not agree that she has Special Class Status (SCS) under the Scheme.

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