The Standard Life Staff Pension Scheme (PO-15467)
Complainant: Mr S
Complaint Topic: Transfers: general
Ref: PO-15467
Outcome: Not upheld
Respondent: The Trustees of the Standard Life Staff Pension Scheme
Type: Pension complaint or dispute
Date:
Ombudsman’s Determination
Outcome
I do not uphold Mr T’s complaint and no further action is required by Standard Life.
My reasons for reaching this decision are explained in more detail below.
Complaint summary
Mr T says the Trustees mishandled his request for a new cash equivalent transfer value (CETV) – which he made within 12 months of a previous request.
View determination
DownloadRelated decisions
- Lindab Limited Group Stakeholder Pension Plan (CAS-82642-K3R2)Complainant: Mrs YRespondent: Royal LondonOutcome: Not upheldComplaint Topic: Transfers: generalRef: CAS-82642-K3R2Date:
- Ford Hourly Paid Contributory Pension Fund (CAS-88424-G5R6)Complainant: Mr ERespondent: The Trustees of Ford Hourly Paid Contributory Pension Fund
Mercer
Outcome: Not upheldComplaint Topic: Transfers: generalRef: CAS-88424-G5R6Date: