Principal Civil Service Pension Scheme (PO-2747)
2. The Pension Schemes Executive
3. The Prudential Assurance Company Limited
Ombudsman’s Determination
Outcome
Mrs A’s complaint is upheld, and to put matters right Prudential should provide a personal pension plan for her, containing the appropriate amount of money.
My reasons for reaching this decision are explained in more detail below.
Complaint summary
Mrs A has complained that neither the PCSPS nor Prudential is accepting responsibility to provide her with pension benefits which in 1990 she requested to be transferred from the PCSPS to Prudential.
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DownloadRelated decisions
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