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Armed Forces Pension Scheme (PO-14216)

Complainant: Mr R
Complaint Topic: Ill Health
Ref: PO-14216
Outcome: Upheld
Respondent: Veterans UK
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

Mr R’s complaint is upheld and to put matters right Veterans UK should review the decision not to pay Mr R’s benefits early under article 3061(2).

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr R has complained that his application for the early payment of his preserved benefits has not been properly considered.

View determination

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