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Principal Civil Service Pension Scheme (PO-8837)

Complainant: Mr E
Complaint Topic: Ill Health
Ref: PO-8837
Outcome: Upheld
Respondent: 1. Cabinet Office
2. MyCSP
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

Mr E’s complaint is upheld and to put matters right the Cabinet Office should review their 2012 decision to backdate his revised award to 2008. They shall also pay him £500 for distress and inconvenience.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr E has complained that he has not been awarded level 1 injury benefits backdated to January 1997.

View determination

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