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Firefighters’ Compensation Scheme (PO-8356)

Complainant: Mr S
Complaint Topic: Injury benefit
Ref: PO-8356
Outcome: Upheld
Respondent: Devon & Somerset Fire & Rescue Service
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

Mr S’ complaint is upheld and to put matters right the Service shall consider wholly afresh whether Mr S is entitled to an injury award and pay Mr S £500 for the significant distress and inconvenience caused.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr S’ complaint is that he has been refused an injury award.

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