Skip to main content
Complainant: Mrs W
Complaint Topic: Misquote/misinformation
Ref: PO-13274
Outcome: Not upheld
Respondent: NHS Pensions
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

I do not uphold Mrs W’s complaint and no further action is required by NHS Pensions.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mrs W has complained that she is not eligible for Special Class Status (SCS), because she had a break in service of over five years.

View determination

Download

Related decisions