Skip to main content
Complainant: Mr S
Complaint Topic: Transfers: general
Ref: PO-11685
Outcome: Not upheld
Respondent: NHS Business Services Authority
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

I do not uphold Mr S’s complaint and no further action is required by NHSBSA.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr S’s complaint against NHSBSA is about their refusal to allow him to transfer his benefits to his chosen provider due to restrictions that came into effect on 6 April 2015.

View determination

Download

Related decisions