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Teachers’ Pension Scheme (PO-12738)

Complainant: Ms N
Complaint Topic: Benefits: overpayment (recovery of)
Ref: PO-12738
Outcome: Not upheld
Respondent: Teachers' Pensions
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

I do not uphold Mrs N’s complaint and no further action is required by Teachers’ Pensions.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Ms N complains that Teachers’ Pensions are able to reclaim an overpayment that occurred between 2009 and 2013, after she returned to work following retirement. Teachers’ Pensions have withheld her additional lump sum of £12,890.15 as part of the recovery process and the net overpayment is £37,830.19.

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