Prudential Personal Pension Plan (PO-5869)
Complainant: Mr Andrew Johnston
Complaint Topic: Pension liberation
Ref: PO-5869
Outcome: Not upheld
Respondent: Prudential
Type: Pension complaint or dispute
Date:
Complaint summary
Mr Johnston complains that, following his application, Prudential transferred his pension to the Capita Oak Pension Scheme without sufficient checks on the receiving scheme and he is now unable to locate his pension fund.
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