We use some essential cookies to make this website work.

We’d like to set additional cookies to understand how you use our website, remember your settings and improve our services.

Before deciding you can read more about our cookies.

Royal Mail Statutory Pension Scheme (PO-4565)

Complainant: Mr Steve Hudson
Complaint Topic: Benefits: overpayment (recovery of)
Ref: PO-4565
Outcome: Upheld
Respondent: Pensions Service Centre
Type: Pension complaint or dispute
Date:

Complaint summary

Mr Hudson has complained that his tax free lump sum was overpaid by PSC (the Administrator / Managers of the Scheme) and he should not have to repay it.

Summary of the Ombudsman’s determination and reasons

The complaint should be upheld to the extent that PSC’s maladministration has caused Mr Hudson non-financial loss.

 

 

View determination

Download

Related decisions

  • Bic UK Pension Scheme (CAS-52136-P6D3 & CAS-52149-F8K1)
    Complainant: Mr and Mrs D
    Respondent: Trustees of the Bic UK Pension Scheme
    Outcome: Partly upheld
    Complaint Topic: Benefits: overpayment (recovery of)
    Ref: CAS-52136-P6D3 & CAS-52149-F8K1
    Date:
  • Teachers’ Pension Scheme (CAS-76851-L9X6)
    Complainant: Mr R
    Respondent: Teachers’ Pensions (TP)
    Department for Education (DfE)
    Outcome: Not upheld
    Complaint Topic: Benefits: overpayment (recovery of)
    Ref: CAS-76851-L9X6
    Date:
View all decisions