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Teachers’ Pension Scheme (Scotland) – Prudential AVC Facility (PO-3448)

Complainant: Mr Daniel Blacker
Complaint Topic: Misquote/misinformation
Ref: PO-3448
Outcome: Not upheld
Respondent: Prudential Assurance Company Limited
Type: Pension complaint or dispute
Date:

Subject

Mr Blacker complains that Prudential’s sales representative improperly persuaded him to pay additional voluntary contributions (AVCs) to Prudential. He alleges that the sales representative’s advice was heavily weighted in favour of AVCs rather than Past Added Years (PAY).

The Pensions Ombudsman’s determination and short reasons

The complaint should not be upheld against Prudential because there is no evidence that injustice was caused to Mr Blacker as a result of any maladministration on the part of Prudential.


 

 

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