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Marks & Spencer Pension Scheme (PO-5252)

Complainant: Mrs Sally Wyllie
Complaint Topic: Misquote/misinformation
Ref: PO-5252
Outcome: Not upheld
Respondent: Marks & Spencer Pension Trust Ltd
Type: Pension complaint or dispute
Date:

Subject

Mrs Wyllie complains that the Trustee has incorrectly applied the state benefit deduction from her 60th birthday in 2014.

The Deputy Pensions Ombudsman’s determination and short reasons

The complaint should not be upheld against the Trustee because there has been no maladministration. The Trustee has dealt with Mrs Wyllie’s pension in accordance with the Scheme rules, which states that her state pension age is her 60th birthday.

 

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