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NHS Pension Scheme (PO-2876)

Complainant: Ms Myra Phillips
Complaint Topic: Benefits: overpayment (recovery of)
Ref: PO-2876
Outcome: Not upheld
Respondent: NHS Pensions
Type: Pension complaint or dispute
Date:

Subject

NHS Pensions are seeking to recover an overpayment of pension from Mrs Phillips, even though Mrs Phillips says she informed them of the changes to her circumstances.

The Deputy Pensions Ombudsman’s determination and short reasons

The complaint should not be upheld against NHS Pensions because it was Mrs Phillips’s obligation to inform NHS Pensions regularly if her circumstances changed.

View determination

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