We use some essential cookies to make this website work.

We’d like to set additional cookies to understand how you use our website, remember your settings and improve our services.

Before deciding you can read more about our cookies.

NHS Pension Scheme (PO-2876)

Complainant: Ms Myra Phillips
Complaint Topic: Benefits: overpayment (recovery of)
Ref: PO-2876
Outcome: Not upheld
Respondent: NHS Pensions
Type: Pension complaint or dispute
Date:

Subject

NHS Pensions are seeking to recover an overpayment of pension from Mrs Phillips, even though Mrs Phillips says she informed them of the changes to her circumstances.

The Deputy Pensions Ombudsman’s determination and short reasons

The complaint should not be upheld against NHS Pensions because it was Mrs Phillips’s obligation to inform NHS Pensions regularly if her circumstances changed.

View determination

Download

Related decisions

  • Teachers' Pension Scheme (CAS-37350-K2Y4)
    Complainant: Mrs N
    Respondent: Teachers' Pensions (TP)
    North Yorkshire County Council (NYCC)

    Outcome: Partly upheld
    Complaint Topic: Benefits: overpayment (recovery of)
    Ref: CAS-37350-K2Y4
    Date:
  • Bic UK Pension Scheme (CAS-52136-P6D3 & CAS-52149-F8K1)
    Complainant: Mr and Mrs D
    Respondent: Trustees of the Bic UK Pension Scheme
    Outcome: Partly upheld
    Complaint Topic: Benefits: overpayment (recovery of)
    Ref: CAS-52136-P6D3 & CAS-52149-F8K1
    Date:
View all decisions