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Complainant: Mr Jeff Miller
Ref: PO-2849
Respondent: Suffolk Life Annuities Limited (Suffolk Life)
Type: Pension complaint or dispute
Date:

Mr Miller’s complaint against Suffolk Life is that they: changed the rental agreement from quarterly to monthly; agreed to a rent deferral of 12 months; made various changes (including the above) without consulting him; and demanded payment of their fees. The Pensions Ombudsman’s determination and short reas …

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