Principal Civil Service Pension Scheme (PO-2225)
Complainant: Ms C Burgess
Complaint Topic: Failure to provide information/act on instructions
Ref: PO-2225
Outcome: Partly upheld
Respondent: Capita Hartshead (Capita) My Civil Service Pension (MyCSP) The Cabinet Office
Type: Pension complaint or dispute
Date:
Appeal: No
Ms Burgess’ complaint against Capita, MyCSP and the Cabinet Office is that she was not told that she needed to claim a refund of her Widower’s Pension Scheme (WPS) contributions within a year of her pension coming into payment in order to …
View determination
DownloadRelated decisions
- NHS Pension Scheme (CAS-60994-H2H2)Complainant: Dr SRespondent: NHS Business Services AuthorityOutcome: UpheldComplaint Topic: Failure to provide information/act on instructionsRef: CAS-60994-H2H2Date:
- Volkswagen Group Pension Scheme (CAS-71351-P8X2)Complainant: Mr NRespondent: Volkswagen Group Pension Scheme Trustee LimitedOutcome: UpheldComplaint Topic: Failure to provide information/act on instructionsRef: CAS-71351-P8X2Date: