Skip to main content

Principal Civil Service Pension Scheme (PO-2225)

Complainant: Ms C Burgess
Complaint Topic: Failure to provide information/act on instructions
Ref: PO-2225
Outcome: Partly upheld
Respondent: Capita Hartshead (Capita) My Civil Service Pension (MyCSP) The Cabinet Office
Type: Pension complaint or dispute
Date:
Appeal: No

Ms Burgess’ complaint against Capita, MyCSP and the Cabinet Office is that she was not told that she needed to claim a refund of her Widower’s Pension Scheme (WPS) contributions within a year of her pension coming into payment in order to …

View determination

Download

Related decisions

  • Cobham Pension Plan (CAS-95920-X3H4)
    Complainant: Mr E
    Respondent: The Trustees of the Cobham Pension Plan
    Outcome: Not upheld
    Complaint Topic: Failure to provide information/act on instructions
    Ref: CAS-95920-X3H4
    Date:
  • NHS Pension Scheme (CAS-60994-H2H2)
    Complainant: Dr S
    Respondent: NHS Business Services Authority
    Outcome: Upheld
    Complaint Topic: Failure to provide information/act on instructions
    Ref: CAS-60994-H2H2
    Date: