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McNicolas Construction (Holdings) Pension Scheme (PO-408)

Complainant: Mrs N McNicholas
Complaint Topic: Misquote/misinformation
Ref: PO-408
Outcome: Upheld
Respondent: Scottish Widows.
Type: Pension complaint or dispute
Date:

Mrs McNicholas complains that Scottish Widows, the administrator of the Scheme, transferred an incorrect payment, which it is now seeking to recover from her. The Pensions Ombudsman’s determination and short reasons The complaint should be upheld against Scottish Widows because it provided i …

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