Zurich Flexible Drawdown Plan (82225/1)
Complainant: Mr S W P Scholes
Complaint Topic: Transfers: general
Ref: 82225/1
Outcome: Upheld
Respondent: James Hay Partnership Zurich Assurance Limited.
Type: Pension complaint or dispute
Date:
Mr Scholes complains that delays caused by James Hay and Zurich led to a reduction in the transfer value of his self invested pension plan. The Deputy Pensions Ombudsman’s determination and short reasons The complaint should be upheld against James Hay because it con …
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