FAS appeal: appeal of a decision made by the Scheme Manager
We can look at decisions made by the Scheme Manager. These are known as Financial Assistance Scheme appeals.
Please use the downloadable pdf form. Then email CentralSupportMailbox@pensions-ombudsman.org.uk with a copy of the completed form, along with copies of your complaint correspondence, including your complaint letter to the party/parties and their response (if received) as we cannot progress your complaint without this supporting information.