Pearl Pension Plan (N01386)
Complainant: Mr P Bassett
Ref: N01386
Respondent: Pearl Assurance plc (Pearl)
Type: Pension complaint or dispute
Date:
Mr Bassett sought to transfer his funds from the Plan to Norwich Union. The transfer forms that he completed were sent by Norwich Union to Pearl within the expiry date which Pearl had given in quotation, but Pearl say they did not receive them until after the expiry date. The expiry date was 25 …