AXA Sun Life Personal Pension Plan (P00135)
Complainant: Mrs J Hadden
Ref: P00135
Respondent: AXA Sun Life (AXA)
Type: Pension complaint or dispute
Date:
Mrs Hadden alleges that AXA acted with maladministration in the time taken to answer queries relating to her personal pension. Mrs Hadden says that, had AXA been prompter in its replies, she would have been able to take her retirement benefits earlier than in February 2003. Some of the issues before me …