We are aware of people receiving letters about a failed investment, claiming to be from The Pensions Ombudsman (TPO). These letters are not genuine, and the telephone number is not TPO’s.
TPO is a free service and would never ask for your bank details or for you to pay any fees. If you have any further concerns, or you receive a letter and are unsure if it is from TPO, please contact us by emailing InformationManagement@pensions-ombudsman.org.uk. Please do not respond to the letter and report the incident to Action Fraud.
Respondent: Respondents' failure to advise him of the charges deducted from his fund on
leaving the service of his employer prior to his retirement he has suffered
injustice in the form of financial loss. Some of the issues