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We are aware of people receiving letters about a failed investment, claiming to be from The Pensions Ombudsman (TPO).
These letters are not genuine, and the telephone number is not TPO’s.

TPO is a free service and would never ask for your bank details or for you to pay any fees. If you have any further concerns, or you receive a letter and are unsure if it is from TPO, please contact us by emailing InformationManagement@pensions-ombudsman.org.uk. Please do not respond to the letter and report the incident to Action Fraud.

The West Group Ltd Pension Fund (L00102)

Complainant: Mrs CM West

Ref: L00102

Respondent: Mrs CM West Scheme The West Group Ltd Pension Fund Trustee NPI Trustee
Services Ltd (NPI) Administrator Aon Consulting Financial Services (Aon)

Type: Pension complaint or dispute

Date: 24 April 2002

Appeal: No

Mrs West has complained of injustice as a consequence of maladministration as follows; That Aon gave her incomplete advice regarding her options at retirement, in particular that they did not advise her that she would have to dr …

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The West Group Ltd Pension Fund (L00102)

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