AVCO UK Pension and Life Assurance Scheme (K00339)
Complainant: Mr I D Howell
Ref: K00339
Respondent: Mr I D Howell Scheme AVCO UK Pension and Life Assurance Scheme Manager
Royal & Sun Alliance (R&SA) Adviser William M Mercer (Mercer)
Royal & Sun Alliance (R&SA) Adviser William M Mercer (Mercer)
Type: Pension complaint or dispute
Date:
Appeal: No
Mr Howell complained of maladministration by R&SA causing injustice involving financial loss in that it had credited insufficient interest to his additional voluntary contribution (AVC) account and had not given him the benefit of the guarante …