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Cable & Wireless Superannuation Fund (PO-15343)

Complainant: Mr Y
Complaint Topic: Death benefits
Ref: PO-15343
Outcome: Partly upheld
Respondent: Trustee of the Cable and Wireless Superannuation Fund
Type: Pension complaint or dispute
Date:
Appeal: No

Ombudsman’s Determination

Outcome

Mr Y’s complaint against the Trustee is partly upheld. To put matters right, for the part that is upheld, the Trustee shall pay Mr Y £500 for the significant distress and inconvenience caused.

Complaint summary

Mr Y says that the Trustee miscalculated the survivor’s pension offered to him in 2016.

View determination

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