Standard Life Personal Pension Plan (PO-27889)
Ombudsman’s Determination
Outcome
I do not uphold Mr Z’s complaint and no further action is required by Standard Life.
Complaint summary
Mr Z has complained that Standard Life did little due diligence when he was approached by an unregulated adviser in 2013 and advised to transfer his pension fund from the Scheme. Mr Z is concerned that his pension fund has now been lost or misappropriated. Mr Z would like to be put back into the position he would have been in had the transfer not taken place.
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