Aegon Section 32 buy-out plan (CAS-30344-V3B5)
Complainant: Mr G
Complaint Topic: Interpretation of scheme rules/policy terms
Ref: CAS-30344-V3B5
Outcome: Not upheld
Appeal outcome: None
Respondent: Aegon (Scottish Equitable plc) (Aegon)
Type: Pension complaint or dispute
Date:
Appeal: No
Ombudsman’s Determination
Outcome
I do not uphold Mr G’s complaint and no further action is required by Aegon.
Complaint summary
Mr G has complained that:-
· He did not choose to transfer his pension benefits into the Plan.
· He cannot now transfer the Plan to another pension arrangement.
· He cannot take pension benefits at age 55.
· He was misled by Aegon when he was advised to get advice from an independent financial adviser (IFA).
View determination
DownloadRelated decisions
- NHS Pension Scheme (CAS-75461-Y8S2)Complainant: Dr WRespondent: NHS Business Services AuthorityOutcome: Not upheldComplaint Topic: Interpretation of scheme rules/policy termsRef: CAS-75461-Y8S2Date:
- NatWest Group Pension Fund (formerly Royal Bank of Scotland Group Pension Fund) (CAS-102084-N1D3)Complainant: Mr NRespondent: NatWest Group Pension Fund Trustee
NatWest Group
Outcome: Not upheldComplaint Topic: Interpretation of scheme rules/policy termsRef: CAS-102084-N1D3Date: