Ombuds Day 2020
Today marks the third annual Ombuds Day; an opportunity to raise awareness and understanding of the Ombuds profession. This year’s theme is ‘Unusual name. Important Service.’
Anthony Arter, Pensions Ombudsman and Chair of the Ombudsman Association said:
“We are delighted to be part of the Ombudsman Association ‘Ombuds Day’ campaign this year. It is important for people to know that there are alternative ways to resolve their disputes. Pensions can be complicated and people may not know which way to turn when things go wrong. At The Pensions Ombudsman, we are proud to provide an accessible, free and impartial service for people who are struggling to get their voice heard and to help them resolve their dispute without having to go to court.”
Watch the Pensions Ombudsman, Anthony Arter, talking about redress; what we can do to put things right.
You can also view the compilation video from different Ombudsman services explaining how Ombudsman services make a difference.
Related news
- Management of cases affected by the Boots Pension Scheme dispute regarding the removal of an option to retire at 60 on an unreduced pensionDate:The Pensions Ombudsman is aware of the ongoing dispute between the trustees of the Boots Pension Scheme and some members of the Scheme concerning the removal of the option to retire on an unreduced pension at age 60. We have been in discussions with the relevant parties and are taking a ‘lead case’ approach in respect of this dispute, due to the number of members potentially affected by the issue.
- TPO upholds complaint about pension increases promised 18 years agoDate:The Pensions Ombudsman has published its Determination on a complaint concerning a pension scheme member (Mr H) who transferred to the Olivetti UK Limited Pension and Life Assurance Scheme, with promises that his benefits would "mirror" those from his previous scheme.