Local Government Pension Scheme (PO-26001)

Ombudsman’s Determination

Outcome

I do not uphold Mr G’s complaint and no further action is required by WYPF.

Complaint summary

Mrs G has complained about the calculation of her deferred benefits. Mrs G said that WYPF did not inform her that the amounts that she could have received, had she taken her pension at Normal Retirement Date (NRD), would not be accumulated and paid at a later date.

Mrs G has said that, had she known that her benefits were not accumulating, she would have put her pension into payment. She argues that she has suffered financial loss equalling the amount of the benefits she could have received had she claimed her benefits from her NRD