We use some essential cookies to make this website work.

We’d like to set additional cookies to understand how you use our website, remember your settings and improve our services.

Before deciding you can read more about our cookies.

Teachers' Pension Scheme (CAS-37593-C8M9)

Complainant: Ms E
Complaint Topic: Benefits: incorrect calculation
Ref: CAS-37593-C8M9
Outcome: Not upheld
Appeal outcome: None
Respondent: Teachers' Pensions
Type: Pension complaint or dispute
Date:
Appeal: No

Ombudsman’s Determination

Outcome

I do not uphold Ms E’s complaint and no further action is required by TP.

Complaint summary

Ms E has complained that TP misled her into believing that she was purchasing seven years and 205 days of past added years (PAY) even after she began to work part-time.

View determination

Download

Related decisions

  • NHS Pension Scheme (CAS-82174-Z5V6)
    Complainant: Mr R
    Respondent: NHS Business Services Authority
    Outcome: Not upheld
    Complaint Topic: Benefits: incorrect calculation
    Ref: CAS-82174-Z5V6
    Date:
  • ReAssure Personal Pension Plan (CAS-53873-S2G7)
    Complainant: Mr I
    Respondent: ReAssure Limited
    Outcome: Partly upheld
    Complaint Topic: Benefits: incorrect calculation
    Ref: CAS-53873-S2G7
    Date:
View all decisions