Armed Forces Pension Scheme 1975 (PO-26925)
Complainant: Mr E
Complaint Topic: Misquote/misinformation
Ref: PO-26925
Outcome: Partly upheld
Appeal outcome: None
Respondent: Veterans UK
Type: Pension complaint or dispute
Date:
Appeal: No
Ombudsman’s Determination
Outcome
Mr E’s complaint against
Complaint summary
Mr E has complained that he was given incorrect Pension Forecasts by Veterans UK, including one which referred to him receiving two lump sums and based on this information he took out a number of significant loans. He has asked for compensation, due to the stress caused and because he has been left in financial hardship.
View determination
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