NHS Pension Scheme (PO-25485)
Ombudsman’s Determination
Outcome
I do not uphold Mr S’ complaint and no further action is required by NWSSP.
Complaint summary
Mr S has complained that he has been provided with incorrect information and pension forecasts over a number of years. He says he has relied on this information in making financial plans and decisions and that the errors have caused him a significant amount of distress and inconvenience.
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