ReAssure Pension (Group Stakeholder Pension Plan) (CAS-48258-Q9P3)
Ombudsman’s Determination
Outcome
I do not uphold Mr S’ complaint and no further action is required by ReAssure Limited.
Complaint summary
Mr S’ complaint is that ReAssure did not transfer his pension in a timely manner, resulting in a financial loss and causing him distress and inconvenience, for which he seeks compensation.
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Mercer
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