The Transport Friendly Society Pension Scheme/ The Principal Civil Service
Pension Scheme (PO-20365)
Complainant: Mrs N
Complaint Topic: Transfers: general
Ref: PO-20365
Outcome: Upheld
Respondent: 1. Trustee of the Transport Friendly Society Pension Scheme
2. Cabinet Office
3. MyCSP
2. Cabinet Office
3. MyCSP
Type: Pension complaint or dispute
Date:
Ombudsman’s Determination
Outcome
Mrs N’s complaint is upheld and to put matters right the Trustee shall reinstate her to the Scheme.
Complaint summary
Mrs N has complained that the pension benefits accrued whilst she was a member of the Scheme have gone missing.
View determination
DownloadRelated decisions
- HBOS Final Salary Pension Scheme (CAS-77463-Q7D3)Complainant: Mrs IRespondent: Willis Towers Watson (the Administrator)Outcome: Not upheldComplaint Topic: Transfers: generalRef: CAS-77463-Q7D3Date:
- Scottish Friendly Assurance Society Personal Pension Policy (CAS-90770-L3S2)Complainant: Ms DRespondent: Scottish Friendly Assurance Society LimitedOutcome: UpheldComplaint Topic: Transfers: generalRef: CAS-90770-L3S2Date: