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Local Government Pension Scheme (CAS-58407-X1H0)

Complainant: Mr R
Complaint Topic: Ill Health
Ref: CAS-58407-X1H0
Outcome: Partly upheld
Appeal outcome: None
Respondent: Denbighshire County Council
Type: Pension complaint or dispute
Date:
Appeal: No

Ombudsman’s Determination

Outcome

Mr R’s complaint against Denbighshire is partly upheld. To put matters right,  Denbighshire shall pay Mr R £1,000 for the serious distress and inconvenience caused to him. 

Complaint summary

Mr R has complained that his application for the early payment of his benefits from active status on the grounds of ill health has not been considered in a proper manner. 

He also says that Denbighshire acted unreasonably in the time it has taken to respond to his appeals and to reach a decision.

View determination

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