Franklin Templeton UK Retirement Benefits Plan (PO-17905)
Complainant: Mrs Y
Complaint Topic: Transfers: general
Ref: PO-17905
Outcome: Not upheld
Respondent: 1. Mercer Limited
2. Franklin Templeton UK Limited
2. Franklin Templeton UK Limited
Type: Pension complaint or dispute
Date:
Ombudsman’s Determination
Outcome
I do not uphold Mrs Y’s complaint and no further action is required by the Trustee or Mercer.
Complaint summary
Mrs Y has complained that the transfer value she received in March 2017, was significantly lower than the transfer value she received in March 2016.
View determination
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