NHS Pension Scheme (PO-18733)

Ombudsman’s Determination

Outcome

I do not uphold Dr R’s complaint and no further action is required by NHS BSA and the Trust.

Complaint summary

Dr R’s complaint against NHS BSA is that NHS BSA has refused to grant him pension benefits from the Scheme. Dr R believes that he is entitled to benefits in the Scheme by reason of European Union Law (EU Law).

Dr R has also complained that NHS BSA did not issue a statutory notice of a chargeable event on the Trust in respect of the late submission of his contributions, and NHS BSA did not respond to his complaint in a timely manner.

Dr R’s complaint against the Trust is that the Trust paid contributions into the Scheme late and, as a result, his pension benefits in the Scheme have reduced. The Trust also failed to respond to his complaint.