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Local Government Pension Scheme (CAS-50008-T7M8)

Complainant: Ms E
Complaint Topic: Death benefits
Ref: CAS-50008-T7M8
Outcome: Upheld
Respondent: London Pensions Fund Authority (LPFA)
Local Pensions Partnership (LPP)
Type: Pension complaint or dispute
Date:
Appeal: No

Ombudsman’s Determination

Outcome

The complaint is upheld. If LPP had not provided Mr N with incorrect information, it is more likely than not that he and Ms E would have married in order to guarantee her entitlement to a pension from the Scheme. Consequently, Ms E is entitled to a survivor’s pension under the Scheme following his death.

Complaint summary

Ms E’s complaint is that her partner, Mr N, was told she would receive a survivor’s pension in the event of his death. It later transpired he had been misinformed.

View determination

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