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NHS Pension Scheme (CAS-72391-W3R4)

Complainant: Dr H
Complaint Topic: Contributions: incorrect calculation
Ref: CAS-72391-W3R4
Outcome: Not upheld
Respondent: NHS Business Services Authority
Type: Pension complaint or dispute
Date:
Appeal: No

Ombudsman’s Determination

Outcome

I do not uphold Dr H’s complaint and no further action is required by NHS BSA.

Complaint summary

Dr H complained that NHS BSA incorrectly calculated her pension contributions. She argues that her earnings during the period 1 April 2019 to May 2019 did not reach the higher earnings band of £111,377.00 and therefore her contribution rate should not be 14.5%. 

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