We are aware of people receiving letters about a failed investment, claiming to be from The Pensions Ombudsman (TPO). These letters are not genuine, and the telephone number is not TPO’s.
TPO is a free service and would never ask for your bank details or for you to pay any fees. If you have any further concerns, or you receive a letter and are unsure if it is from TPO, please contact us by emailing InformationManagement@pensions-ombudsman.org.uk. Please do not respond to the letter and report the incident to Action Fraud.
Our publications
Our publications
View our publications including:
leaflets and factsheets
corporate plans and annual reports
details of policies and partnership agreements with other organisations.
This note sets out: a brief background of the issues; TPO’s view on what affected members and schemes can do now; and TPO’s present approach to complaints and disputes concerning these issues.
Our Annual Reports look at what we have achieved over the previous year and includes performance data and summaries of investigations we have carried out over the year.
This factsheet outlines what to do if you think you have been scammed, as well as what The Pensions Ombudsman (TPO) can do if you think you have a complaint about a scam.
Death benefits are a common topic for complaints made to The Pensions Ombudsman (TPO). This factsheet outlines what to do if you have a complaint about death benefits.
Ill health pensions are a common topic for complaints made to The Pensions Ombudsman (TPO). This factsheet outlines what to do if you have a complaint about ill health pensions.