Complaining to the party/parties at fault
Type: Leaflets and factsheets
Date:
Before The Pensions Ombudsman will investigate a complaint, you must have first tried to resolve matters with the party or parties you think are at fault. View this factsheet for further information.
Download full publication
DownloadRelated publications
How we investigate complaints
Type: Leaflets and factsheetsDate:This factsheet tells you what will happen next and gives you some important information about our investigations.Transparency August 2024
Type: Expenditure reportsDate:Our expenditure reports show all expenditure over £500 broken down by month - they are presented as a spreadsheet (CSV files).