Complaining to the party/parties at fault
This factsheet sets out how to complain to the party/parties at fault. Before The Pensions Ombudsman will investigate a complaint, you must have first tried to resolve matters with them.
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- Type: Leaflets and factsheetsDate:This factsheet is guidance for applicants about The Pensions Ombudsman’s Early Resolution Service (ERS) explaining what it is, how it operates and what your options are.
- Type: Leaflets and factsheetsDate:This factsheet tells you what will happen next and gives you some important information about our investigations.