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Complaining to the party/parties at fault

Type: Leaflets and factsheets
Date:

Before The Pensions Ombudsman will investigate a complaint, you must have first tried to resolve matters with the party or parties you think are at fault. View this factsheet for further information.

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Related publications

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    Type: Corporate plans
    Date:
    The Pensions Ombudsman (TPO) has published its 2025-26 Corporate Plan, which outlines key priorities and areas of work for the year.

  • Corporate Strategy 2025-28

    Type: Corporate plans
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    The new Corporate Strategy sets out how we will further enhance our efficiency and work with the pensions industry to reduce the number of complaints that reach us.

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