{"apiKey":"456234cb1af19df9731401d4e33d798440ac1441","product":"PRO_MULTISITE","logConsent":false,"consentCookieExpiry":90,"encodeCookie":false,"subDomains":true,"notifyOnce":false,"rejectButton":false,"toggleType":"slider","closeStyle":"icon","settingsStyle":"button","initialState":"CLOSED","layout":"SLIDEOUT","position":"LEFT","theme":"LIGHT","necessaryCookies":["HACIVIC"],"optionalCookies":[{"name":"analytics","label":"Google Analytics","description":"

Analytical cookies help us to improve our website by collecting and reporting information on its usage.

\r\n","cookies":["_ga","_gat","_gid"],"onAccept":"function(){(function(i,s,o,g,r,a,m){i['GoogleAnalyticsObject']=r;i[r]=i[r]||function(){\r\n (i[r].q=i[r].q||[]).push(arguments)},i[r].l=1*new Date();a=s.createElement(o),\r\n m=s.getElementsByTagName(o)[0];a.async=1;a.src=g;m.parentNode.insertBefore(a,m)\r\n })(window,document,'script','https://www.google-analytics.com/analytics.js','ga');\r\n ga('create', 'UA-40772588-1', 'auto');\r\n ga('send', 'pageview');}","onRevoke":"function(){window['ga-disable-UA-40772588-1'] = true;}","recommendedState":true,"lawfulBasis":"consent"}],"excludedCountries":[],"debug":false,"setInnerHTML":true,"wrapInnerHTML":false,"mode":"GDPR","acceptBehaviour":"all","closeOnGlobalChange":true,"notifyDismissButton":true,"sameSiteCookie":true,"sameSiteValue":"Strict","iabCMP":false,"statement":{"description":"Before deciding you can","name":"read more about our cookies","updated":"16/04/2021","url":"https://www.pensions-ombudsman.org.uk/cookies"},"ccpaConfig":[],"accessibility":{"accessKey":"C","overlay":true,"outline":true,"disableSiteScrolling":false},"text":{"title":"Our use of cookies","intro":"

We use some essential cookies to make this website work.

\r\n\r\n

We’d like to set additional cookies to understand how you use our website, remember your settings and improve our services.

\r\n","acceptRecommended":"Accept Recommended Settings","acceptSettings":"Accept additional cookies","rejectSettings":"Reject additional cookies","necessaryTitle":"Necessary Cookies","necessaryDescription":"

Necessary cookies enable core functionality. The website cannot function properly without these cookies, and can only be disabled by changing your browser preferences.

\r\n","thirdPartyTitle":"Warning: Some cookies require your attention.","thirdPartyDescription":"

Consent for the following cookies could not be automatically revoked. Please follow the link(s) below to opt out manually.

\r\n","on":"Yes","off":"No","notifyTitle":"Your choice regarding cookies on this site","notifyDescription":"

We use cookies to optimise site functionality and give you the best possible experience.

\r\n","accept":"I Accept","reject":"I Reject","settings":"Cookie Preferences","closeLabel":"Close","cornerButton":"Set cookie preferences.","landmark":"Cookie preferences.","showVendors":"Show vendors within this category","thirdPartyCookies":"This vendor may set third party cookies.","readMore":"Read more"},"branding":{"fontSizeTitle":"em","fontSize":"em","buttonIconWidth":"px","buttonIconHeight":"px","rejectText":null,"rejectBackground":"","closeText":"","closeBackground":"","notifyFontColor":"","notifyBackgroundColor ":""},"locales":[]}

Our use of cookies

Financial Assistance Scheme (FAS) appeals

Download full publication

Related publications

Register of Interests 2024/25

Transparency March 2025