Panels and Independent Financial Advisers
Historically, pension scheme administrators, trustees and employers have expressed concern with regard to the scope of their responsibilities in providing financial advice to members and have hesitated in recommending or facilitating access to particular financial advisers. The generic information and guidance set out below outlines The Pensions Ombudsman (TPO)’s approach to the provision of factual information in respect of independent financial advisers.
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Corporate Strategy 2025-28
Type: Corporate plansDate:The new Corporate Strategy sets out how we will further enhance our efficiency and work with the pensions industry to reduce the number of complaints that reach us.
Corporate Plan 2025-26
Type: Corporate plansDate:The Pensions Ombudsman (TPO) has published its 2025-26 Corporate Plan, which outlines key priorities and areas of work for the year.