Pension Protection Fund form
We can look at referrals of reviewable matters and complaints about maladministration causing injustice.
Please use the downloadable pdf form. Then email CentralSupportMailbox@pensions-ombudsman.org.uk with a copy of the completed form, along with copies of your complaint correspondence, including your complaint letter to the party/parties and their response (if received) as we cannot progress your complaint without this supporting information.
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How we investigate complaints
Type: Leaflets and factsheetsDate:This factsheet tells you what will happen next and gives you some important information about our investigations.The Resolution Team
Type: Leaflets and factsheetsDate:This factsheet is guidance about The Pensions Ombudsman’s Resolution Team explaining what it is, how it operates and options the parties to a complaint have.